The authorities of Union Commercial (UCO) Bank today swung into action when as many as 23 account holders of the Una branch complained of the withdrawal of money from their accounts without their knowledge.
According to the bank management, Rs 3.6 lakh was withdrawn illegally during the last three days by alleged hackers, having their roots in Brazil.
Sources said the bank accounts of customers, who had an ATM debit card issued in their names, were hacked.
The bank today blocked all 2,700 ATM debit cards.
Last month’s video footage of the bank ATM, situated outside the branch, and details of all previous transactions of the account holders were scrutinised.
Rajesh said preliminary investigations revealed that the accounts were not hacked using the Internet, but ATM cards appeared to be digitally cloned at a remote location.
He said in all cases the money was transacted using card swipe machines for purchases in Brazil. He said the names of commercial establishments where the cards were used were now known. He said the money was transacted in three cities of Brazil.
“Electronic cloning of ATM cards is done by hacking card information, including secret passwords. The VISA Credit and Debit Card authorities in Chennai have been informed about the case,” he said.
Branch Manager Surinder Singh Agyal said the bank had decided to compensate the customers by crediting the due embezzled amounts into their bank accounts.
He said new ATM cards would be issued to the customers. The bank authorities would also register a complaint with the police in this regard.
According to the bank management, Rs 3.6 lakh was withdrawn illegally during the last three days by alleged hackers, having their roots in Brazil.
Sources said the bank accounts of customers, who had an ATM debit card issued in their names, were hacked.
The bank today blocked all 2,700 ATM debit cards.
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The senior manager of the information technology cell, Rajesh Kumar, reached here from Dharamsala to investigate the matter.Last month’s video footage of the bank ATM, situated outside the branch, and details of all previous transactions of the account holders were scrutinised.
He said in all cases the money was transacted using card swipe machines for purchases in Brazil. He said the names of commercial establishments where the cards were used were now known. He said the money was transacted in three cities of Brazil.
“Electronic cloning of ATM cards is done by hacking card information, including secret passwords. The VISA Credit and Debit Card authorities in Chennai have been informed about the case,” he said.
Branch Manager Surinder Singh Agyal said the bank had decided to compensate the customers by crediting the due embezzled amounts into their bank accounts.
He said new ATM cards would be issued to the customers. The bank authorities would also register a complaint with the police in this regard.
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